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Repairs · Punch Lists · Property Care

For homeowners

The list has been on the fridge since March. Send it.

For the list that has been growing for two years. Eleven unrelated small things, batched into one visit instead of a year of good intentions.

The situation

Why this is harder than it should be

Nobody calls a handyman about one thing. They call about the eleventh thing, after the eleventh thing finally became annoying enough to overcome the awkwardness of asking someone to come out for a cabinet hinge.

The delay is almost never money. It is that a list of eleven small unrelated items feels like it is not worth anyone's time, and the two occasions you did call, nobody called back — which quietly confirmed the suspicion. So the list stays on the fridge and grows a twelfth item.

We are built for that list. Not as a favor, but because it is genuinely the efficient way to do this work: one trip, one setup, materials sourced once, and eleven things off your mind in an afternoon.

  • One item feels too small to call aboutSo it waits. Then it waits for company. Two years later there are eleven items and the whole thing feels too big to explain, which is a worse problem than the one you started with.
  • You don't know which trade it belongs toIs a sticking door a carpenter? Is a running toilet a plumber or a five-minute part? Guessing wrong means a wasted call-out fee and a contractor irritated at being sent to the wrong job.
  • Nobody calls backThe most common complaint in home services, by a distance. Not bad work — no work, no answer, and no idea whether your request went anywhere at all.
  • You're worried it'll turn into a bigger jobThe fear that a small repair becomes 'well, while we're in there' and an invoice with a number you never agreed to. It happens often enough that the caution is reasonable.

What you get

How we work with you

  • Send it however it exists in your headA screenshot of your notes app. Six photos with no captions. A voice-to-text ramble at 11pm. Organizing it is our job, and we would rather have the messy version than wait for a tidy one that never gets written.
  • You get told which items aren't oursEvery list has one. We name it, say why, and tell you what kind of contractor handles it — so you can make that call the same day rather than three weeks into the project.
  • A written scope before anything startsYou see what we are doing and what it costs before a tool comes out of the truck. If the photos did not show the whole story, we stop and tell you, and you decide.
  • One visit instead of sixRelated work batched, materials sourced ahead, and travel and setup charged once. The marginal cost of item nine is a fraction of item one, which is exactly why sending the full list is in your interest.

Situations

What this looks like in practice

Not a feature list — the actual shapes these jobs take.

Scenario

The two-year accumulation

Closet door off the track, towel bar still in a drawer since the move, three anchor holes where a shelf used to be, a bathroom fan cover that fell off, a cabinet that will not close, a smoke detector chirping at twelve feet. One afternoon.

Scenario

Just moved in

Boxes of furniture, TVs to mount, blinds, closet systems, garage storage, and nothing hung on any wall. Doing it in one scheduled day instead of six weekends is a completely different experience, and it costs less per item.

Scenario

Family is coming

The guest room needs to be usable, the second bathroom needs attention, and there is a deadline attached to something that has been ignorable until now. Tell us the date when you send the list.

Scenario

Getting off the ladder for good

Light fixtures, smoke detectors, gutters, high shelving, anything over eight feet. A completely reasonable decision to stop doing, and one of the most common reasons people call us.

Scenario

Making the house safer

Grab bars, handrails, stair rails — installed into real framing or blocking rather than drywall anchors, which is how most of them get installed and why most of them fail.

The one thing that will cost you money

Sending a single item when you have nine. The drive and the setup cost the same whether we are there for twenty minutes or four hours, so a one-item call is the most expensive way to use us. If there is anything else on your mind — even something you are not sure counts — put it on the list. Being told no costs you nothing.

Services

What homeowners send us most

Questions

Homeowners — common questions

Is my list too small to bother you with?
There is a practical minimum, but it is lower than you think and the answer is to add to the list rather than not call. If you have one item, mention the other things you have been putting off — most people find they have five once they start.
Do I need to know what's wrong?
No. 'This is loose', 'this sticks', 'there's a mark here and I don't know why' is enough. Diagnosing it is the work, not the prerequisite.
Do I need to buy the materials?
Only if you want to. We will tell you what is needed. If you care about a specific finish or brand, buying it yourself is usually cheaper and guarantees you get what you pictured.
Do I have to be home?
For most work, no, once we have agreed the scope and arranged access. It helps to be there at the start for anything ambiguous.
What if I can't afford the whole list?
Say so when you send it. We will tell you which items are cheap and high-impact, which can wait, and which will get more expensive if they wait. Splitting a list into phases is normal.
Will you judge the state of my house?
No. Every house has a list. Ours does too. The state of your garage is not interesting to us and it is not going to come up.

Next step

Working with homeowners? Send the list and we'll tell you what's realistic.

Photos, notes, an inspection report, a screenshot of your notes app — whatever you have. We read every one and reply with a straight answer, including the parts we're not the right fit for.

Call or text — (704) 495-7855
Photo & document upload accepted
Written scope before any work starts
We say no when it's not our lane
Send your listText photos