Statesville · Mooresville · Denver · Lake NormanCall or text (704) 495-7855
Repairs · Punch Lists · Property Care

Fences & exterior

Fence, Gate & Exterior Hardware Repair

Sagging gates, loose boards, failed latches, leaning sections and the exterior hardware that has stopped doing its job.

Category Fences & exteriorTypical timing A single gate repair is usually two to three hoursCoverage 31 NC communities

The honest version

What this actually involves

A gate that will not latch is the most common exterior repair request there is, and it is almost never the latch. A gate is a rectangle held up on one edge, and gravity spends every day trying to turn it into a parallelogram. Once it has racked, the latch and the strike no longer line up, and no amount of adjusting the hardware will fix a frame that is out of square.

The real repair is diagonal bracing, and the direction matters: the brace has to run from the bottom of the hinge side up to the top of the latch side, so it works in compression. Run the other way, it is in tension, it does very little, and the gate sags anyway. Half the braced gates we see are braced backwards.

The other half of gate problems is the post. A gate post carries the whole weight of the gate on a lever arm, and if that post has moved, rotted at grade or was never set deep enough, the gate is only ever going to be as good as the post is. Repairing the gate without addressing the post is a temporary fix by definition.

Send us these photos and we can usually answer without a visit

  • The gate closed, from several feet back, showing the gap all round
  • The hinge post at ground level
  • The latch and strike close up
  • The full fence run so we can see whether it is one section or the whole line
  • Any rot, insect damage or ground contact on posts and rails
Timing, realistically

A single gate repair is usually two to three hours. Post replacement adds concrete cure time, which typically means a return visit. Fence section repairs depend on run length.

In scope

What's included

Specific enough that you can check your own list against it before you send anything.

  • Sagging gate correctionSquaring the frame and installing or correcting diagonal bracing so the gate holds its geometry instead of dropping again in three months.
  • Latch, hinge and hardware replacementGate latches, self-closing hinges, drop rods, cane bolts and the hardware that has rusted, bent or worn past adjustment.
  • Loose and broken board replacementIndividual pickets, rails and boards replaced and refastened, matched to the existing profile as closely as available material allows.
  • Post repair and resettingLeaning and loose posts reset or braced. Posts rotted through at grade need replacement, and we will tell you which situation you are in.
  • Section realignmentLeaning runs pulled back to plumb and refastened where the framing is still sound.
  • Exterior hardware and fixturesMailboxes, house numbers, hose reels, flag brackets, shutters, address plaques, exterior hooks and light fixture mounts — the mounting, not the wiring.
  • Deck and porch board repairIndividual deck boards, loose railings and failed fasteners on sound framing. Structural framing repair is a different scope.
  • Pool and safety gate hardwareSelf-closing and self-latching hardware on pool enclosures, which is a code and liability matter as much as a convenience one.

From actual jobs

What this looks like in real life

Our own photos, not stock. Some of these are the state a property was in when we arrived, which is the honest version of this work.

Fence line completely overtaken by brush, vines and saplings, with a wooden post barely visibleBefore
The fence is in there. Growth this heavy has to be cleared before anyone can assess what the fence actually needs.

Out of scope

What we won’t do, and why we say it up front.

Every list has at least one item that belongs to somebody else. Naming it early costs you nothing. Finding out after the work has started costs you a second contractor, a second schedule and sometimes a second repair to undo the first one.

There is also an insurance dimension people underestimate. Unlicensed work in a licensed category can give a carrier grounds to deny a claim later. That risk is yours, not ours, which is exactly why we will not quietly take the job.

  • New fence installation, or full fence replacement requiring layout and permitting
  • Structural deck framing repair — joists, beams, ledgers and posts carrying load
  • Retaining wall repair or construction
  • Electrical connection of exterior fixtures or gate operators
  • Automatic gate openers, access control and driveway gate motors
  • Property line disputes or survey questions — where the fence should go is not ours to decide
  • Work requiring a permit, HOA approval or a survey

How it runs

From your photos to a finished job

You should know where you stand by step two, before any money is involved.

Photograph the gate closed and the post at ground level

The closed gate shows how far out of square it is. The post at grade shows whether the actual problem is below the visible repair.

We diagnose frame versus post

A racked frame and a failed post produce identical symptoms and need completely different repairs. Getting this right is the whole job.

Square, brace, refasten

Frame brought back to square, bracing installed in the correct direction, hardware aligned to the squared position rather than the sagged one.

Test through the full swing

Opened, closed, latched, and checked for drag through the whole arc, including at the ground where gates catch first.

What drives cost

We can't quote a number here. We can tell you what moves it.

Anyone publishing a flat price for this category is either padding it heavily or about to revise it on site. Here is what actually changes the figure.

  • Whether the post is sound is the biggest single variable. Bracing a gate is a modest job; resetting or replacing a post is a substantially larger one.
  • Matching existing material can be difficult on older fences — board profiles, dimensions and treatments change over the years and an exact match may not exist.
  • Board count and run length drive repair cost on fence sections.
  • Access along the fence line matters. Overgrowth has to be cleared before the fence can be worked on, and that is a separate line.
  • At some point repair stops being economical. If more than about a third of a fence needs work, we will tell you replacement is the better spend.
Why batching saves you real money

Travel and setup are charged once whether we do one item or nine. If there is anything else on your mind, add it to the list — the marginal cost of item two is a fraction of item one.

If the photos didn't show the whole story

We stop and tell you before doing anything else, and you decide. We do not expand a job on the fly and hand you a revised invoice at the end.

Field notes

Four ways this gets done wrong

Mostly these are things we get called out to repair after somebody else — or a well-meaning weekend — got there first.

Common failure

Bracing a gate in the wrong direction

The brace must run from the bottom hinge corner up to the top latch corner so it carries the load in compression. Fitted the other way it is in tension, it does almost nothing, and the gate sags again. This is the single most common error in the category.

Common failure

Adjusting the latch instead of squaring the gate

Moving the strike to meet a sagging gate works for a few weeks and then the gate drops further. You are chasing the symptom down and it only goes one direction.

Common failure

Repairing a gate on a failed post

A perfectly squared gate on a post that has rotted at grade or moved in the ground is still going to sag, because the post is the thing that moved. Fix the post first or accept it will come back.

Common failure

Setting posts without drainage

A post set in a concrete cup with no way for water to escape sits in a bath and rots at the exact point where the strength is needed. It is why so many posts fail right at grade.

Questions

Fence & Gate Repair — common questions

My gate drags on the ground. Can it be fixed?
Almost always. It is either a racked frame, which bracing corrects, or a leaning post, which needs resetting. Photograph the gate closed and the post at ground level and we can usually tell you which before we arrive.
Can you match my existing fence boards?
Usually close, sometimes not exactly. Board profiles and dimensions change over the years and older treatments weather to colors that new material will not match immediately. New boards will look new for a season.
Do you build new fences?
No. New installation involves layout, property lines, permitting in some jurisdictions and HOA approval — that is a fencing contractor's scope. We repair what is there.
How do I know if the post needs replacing?
Push it firmly. If it moves at ground level or the wood is soft when you press a screwdriver into it at grade, it has failed. Rot almost always starts at the soil line where wet and dry alternate.
Can you fix my pool gate so it latches properly?
Yes, and it is worth prioritizing. Self-closing and self-latching pool gate hardware is a safety requirement in most jurisdictions and a latch that does not catch reliably is a liability issue, not an inconvenience.
My whole fence is leaning. Is that repairable?
Depends how much of it and why. A few posts, yes. A whole run leaning usually means the posts have failed together, and at that point replacement is often the better spend. We will give you the honest arithmetic.

Where we do this

Fence & Gate Repair across the Lake Norman region

Each of these pages covers what's different about this work in that specific town — housing eras, permitting authority, and what we actually see there.

Next step

Have fence & gate repair on your list? Send it with everything else.

Photos, notes, an inspection report, a screenshot of your notes app — whatever you have. We read every one and reply with a straight answer, including the parts we're not the right fit for.

Call or text — (704) 495-7855
Photo & document upload accepted
Written scope before any work starts
We say no when it's not our lane
Send your listText photos